Launch of Grievance Redressal Assessment & Index 2022
Important Announcement: Union Minister of State for Personnel, Public Grievances and Pensions, Dr. Jitendra Singh, has just launched the much-awaited e-book, Grievance Redressal Assessment & Index (GRAI) for the year 2022 by DAPRG!
CGG, as the knowledge partner to DARPG, has formulated, developed and documented the GRAI 2022.
By promoting transparency, accountability, and citizen-centric governance, GRAI 2022 aims to foster a culture of effective grievance redressal and ensure prompt resolution of public grievances.
We encourage everyone to explore the GRAI 2022 e-book and contribute to the ongoing dialogue on improving grievance redressal mechanisms in our country. Let's work together towards building a more responsive and accountable governance system.
Sri Rajendra Nimje, DG, CGG in his address has shared the importance of Grievance Redressal in Governance and narrated the journey of developing GRAI. Sri Shabbeer Shaikh, Director, Ms Eskoni and Mr. Vaibhav P, Program Managers who played a pivotal role in making GRAI 2022 a reality participated in the event.