The objective of the Project was to develop an online system for citizens, to apply for various services under various Labour Act’s duly avoiding manual process.
All the department functions like issuing of licenses, renewal certificates under various Act’s are extensively covered. Schemes like self-certification, third-party verification, Welfare Fund are also made online.
Any citizen who does business and need any license for their business establishments existing in the geographical area of Telangana can apply through the web portal, from any part of the World.
The benefits accrued to the Client include:
1.Avoid submitting applications personally in the Labour Department offices spreading across Telangana
2. Avoid going to Authorized Banks for making fee payment through challans
3. Avoidattending Labour Department offices, for findingapplication status and for collecting License Certificates
The services can be accessed from three service delivery channels - 1) Labour Department portal 2) Mee-Seva portal and 3) TS-iPASS portal.
Presently, about 1,62,000 applications were received from citizens seeking various approvals. Of this, around 70 percent applications werereceived through main portal - Labour Department portal (www.labour.telangana.gov.in); and around 30 per cent applications werereceived through Mee-Seva Centres (Single-window for several services pertaining to various Departments) across Telangana state.